When Team Members, or even the Admin, ask questions related to HR, the HRwiz bot automatically replies the most appropriate answer. These questions and answers are recorded in the form of FAQs (Frequently Asked Questions). HRwiz currently supports 10 HR related FAQs. Similar to the onboarding process, the FAQ responses in HRwiz are editable by the Admin user.
Step 1: Use the appropriate command
In your direct channel with the HRwiz bot, use the
edit faqs command.
Step 2: Select the FAQ you want to edit
Following the previous step, a card will appear with a list of all the available FAQs.
Clicking at the name of an FAQ, one at a time, will provide you with another card for editing that FAQ's content.
Step 3: Confirm the changes
When you are happy with the adjustments you have made to the content of that single FAQ, click the “Update” button to apply your changes. Repeat the same process for each FAQ you want to edit. You can adjust the content of FAQs as many times as you want. Next time you or your Team Members ask the HRwiz bot about something related to HR, they will receive the updated response.